Kaplan, Inc
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Kaplan, Inc
Book My Appointment

Let’s Plan Your Path to Success

Kaplan Success Coaches are here to help you get where you want to go.

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Your first step is a conversation with your Kaplan Success Coach.
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Pursue New Opportunities with Personalized Support

It’s time to grow your career and explore new opportunities with your Career Choice benefits. Amazon has partnered with Kaplan, one of the world’s leading education providers, to bring personalized coaching services to Amazon Associates—at no cost to you!

In addition to educational benefits, Career Choice offers personalized career support from Kaplan to all Amazon Associates. Through the program’s career services, you can access job search resources, get industry-related advising, or build skills in communication, interviewing, and resume writing.

For more than 20 years, Kaplan has been providing educational advising and career assistance with a single goal—to make sure our students succeed. Each Kaplan Success Coach is specially trained to understand the Career Choice program offerings and Amazon working environment, giving you support and guidance that’s uniquely tailored to your needs.

Are you ready to take the next step? Learn more about our appointment options within the FAQs section below.

Spanish-Speaking Coaches Available on Request.

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Achieve your goals with Career Coaching.

It was a great experience. My coach listened to me. She gave me options and gave me step-by-step instructions on how to achieve it. She advised me that she would keep in touch with me and guide me through this process.

June, Florida

I was stuck on if I should do Pathways or college and what was the best degree for me to take on, and some clarifications really helped me in making my decision. Plus, it was free and I was given some really useful tools to use for my research!

Kelsey, Florida

The coach was helpful and patient. The coach didn’t try to push me into a quick decision and provided the information I needed to proceed in my own time. I truly appreciate that.

Monique, Maryland

My coach was very informative, charismatic, confident, and understanding about my confusion with the program, which made me feel at ease. She was great.

Hunter, New York

They are knowledgeable and have a better understanding of all the resources we can benefit from as Amazon employees.

Leticia, New York

What Do You Get from Kaplan Career Coaching?

As your personal advocate, your Coach will work closely with you to identify where you are now, develop the right plan, and be with you every step of the way as you complete your educational and career goals—both within Amazon and beyond.

Educational Support

  • Define your goals.
  • Get guidance through your program and school selection.
  • Navigate the admissions and funding processes.
  • Develop your time management skills for better work/life/school balance.
  • Get the help you need from the beginning to the end of your program.
Animated gif depicting How to Advance Your Education : Book an appointment with a Kaplan Success Coach. Meet with your Coach on your requested date/time. Talk to your Coach about your goals. Complete an assessment and/or other recommended tasks. Find the right school and program to meet your needs. Enroll in your school and program of choice. Your Coach will reach out periodically and is available as often as you need to provide support. Complete your program.

Career Services

  • Define your goals.
  • Get industry- and job-related career advising.
  • Access job search resources.
  • Develop interviewing and resume writing skills.
  • Get personalized support from searching to landing your job.
animated GIF depicting how to advance your career: Book an appointment with a Kaplan Success Coach. Meet with your Coach on your requested date/time. Talk to your Coach about your career goals. Get customized career services support with job searching, resume writing, and developing interview skills. Search and interview for the job you want. Start the next exciting phase of your career.

It’s Your Career to Build

But, you don’t have to do it alone! On top of the support you might receive from your educational institution, your Kaplan Success Coach will help you develop practical skills like applying for college, writing a resume, and interviewing, as well as building your confidence and communication skills. Get connected with your Coach and start growing toward the future you want.

Get Started

Connect with Your Kaplan Success Coach.

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FAQs

  • What are my Career Choice benefits?
    • Fully Funded: Amazon pays your full tuition, books, and fees up to an annual maximum—with no lifetime limit.
    • One-on-One Coaching: Get the personalized help you need to identify your goals and build a plan to reach them.
    • Expanded Eligibility: Full-time and part-time blue badge Associates are eligible after 90 days of work.
    • Broad Network: Hundreds of schools and educational institutions are approved for you to choose from.
    • Multiple Paths: Choose from foundations programs, career pathways, and college credit programs that include earning a certificate, an associate’s, or a bachelor’s degree.
    • Flexible Structure: Finish your program at your own pace with online or in-person options.
    • Unlimited Access: Complete as many programs as you’d like, as long as you’re an employee. Don’t stop until you’ve reached your goals.
  • Which appointment should I select?

    There are two different Career Choice appointment types. See the descriptions below to find out which one is right for you.

    Introductory Appointment

    This appointment is for Amazon Associates new to Career Choice and reaching out for the first time. Designed to be approximately 20 minutes, this appointment will explain the coaching process and the benefits available to you. It will also determine the best next steps based on your specific goals, whether you’re looking to continue your educational journey, access career services support, or both.

    Returnee Appointment

    This appointment is for Amazon Associates who have used coaching services before. Designed to be approximately 30 minutes, this appointment will allow you to connect to the next available coach for additional help or to pursue another service.

    Choosing this appointment type cannot guarantee that you will be placed with your initial coach. If you are interested in speaking with your initial coach, you can:

    • Locate previous communications and find their email signature, which will include the option to schedule an appointment directly with them.
    • If you don’t have access to prior communications, you can email our general inbox, amazon.careerchoice@kaplan.com, for support.

    Spanish-Speaking Coaches Available on Request.

  • Is there a fee to use this service?

    There’s no fee to use Kaplan’s coaching services. This is a free/no-cost benefit you have earned as an Amazon employee.

  • How often can I connect with my Kaplan Success Coach?

    Your Kaplan Success Coach is here to provide you with the support you need to succeed. While we’ll be reaching out periodically, you can also connect with us whenever you need support, as often as needed.

  • How can I communicate with my Kaplan Success Coach?

    Once you’ve had your first appointment with your Kaplan Success Coach, you can reach out via phone or email. Our hours of operation are:

    • Monday–Thursday, 9:00 am to 10:00 pm ET
    • Friday, 9:00 am to 7:00 pm ET
  • What should I do if I’m having trouble scheduling an appointment?

    Please send an email to amazon.careerchoice@kaplan.com and someone will respond with assistance.

  • What should I do if I have other questions about Career Choice?

    If you have specific questions about Career Choice, visit https://atoz.amazon.work/career_choice.

Connect with your Kaplan Success Coach and start your future today.

Need assistance? Email amazon.careerchoice@kaplan.com.

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